rod
New Member
Posts: 4 
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Post by rod on Nov 27, 2015 6:44:29 GMT -8
does cold affect the 1013 carver? yesterday it was cold in the shop around 0 Celsius and I kept getting connection error 21,it worked like crap....today it Is plus 12 Celsius and its working great so far.anyone else have this happen?
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Deleted
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Post by Deleted on Nov 27, 2015 17:56:48 GMT -8
Code 21 indicates a problem with the incoming electricity. I'm guessing that because it was so cold, something on your circuit was drawing extra power from your circuit and causing the 1013 to throw a error code. This machine is somewhat sensitive, so having a "clean" electrical circuit helps avoid problems. I know I can run my dust collector, a light, and a Shopvac off my circuit with the 1013 with no problem. If I add anything more, I - sometimes - get the same 21.
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rod
New Member
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Post by rod on Nov 30, 2015 8:33:20 GMT -8
thanks,i am going to try using it without an extention cord and a surge protector to see if that helps.last project I did ,somewhere around being 75 % done,it showed error 21 agaian but it continued to finish with the error code on the screen
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rod
New Member
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Post by rod on Dec 2, 2015 3:28:25 GMT -8
running with no extention cord and got a surge protector,come to find out the flash drive I was using that came with the machine was loseing connection.got a new usb drive and so far so good
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Deleted
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Post by Deleted on Dec 2, 2015 12:02:45 GMT -8
I keep three flash drives that I've tested with the machine available, rotating them so I can put the next project on one while the current one is carving. Note, last winter during excessive cold I managed to break off the little positioning plastic piece inside the usb port.....that cost me a new $375 motherboard. Be careful in the cold when taking them in/out.
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Deleted
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Post by Deleted on Dec 4, 2015 16:14:49 GMT -8
Ran your problem, Rod, past the factory engineers and they came back with approximately the same solution that you did - that it probably was caused by a bad flash drive. Congrats on figuring it out.
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