|
|
Post by J.Alex on Feb 25, 2014 18:52:27 GMT -8
I recently purchased an Oliver Intellicarve 1013 and I am impressed with what I can do with it. I have noticed that it is very sensitive to it's input power.I have had to turn my furnace off while running it. I live in a rural area where voltage isn't too stable at times so I am considering purchasing a plug in voltage stabilizing device. Will this help, or would I be wasting my money?.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 25, 2014 19:36:07 GMT -8
You are right about the sensitivity to line voltage, while some have found they could run other devices off the same circuit I chose to put in a separate circuit just for the I-Carver. Once you have an interrupt it is hard and sometimes not possible to finish a carve. I was fortunate to have 3 spare lugs left in my electrical panel. I do not have much knowledge as to how a voltage stabilizer would do for you however.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 26, 2014 6:37:10 GMT -8
I've never had a problem with my machine in the past year, except when it's extremely cold outside. I'm in a semi heated garage, and the plug that I use has been perfect for dozens of cuts. Recently I've found that when the weather is really cold outside, the garage is probably around 50 degrees, and I'm getting a code 13 - which I've never seen before. Just got it again this morning, the first cut I attempted in Aspen wood went about 3/4 of the way across the wood, then bogged down substantially, then reversed the cut and went off the board - obviously the machine had lost it's starting point. Tried a second time with the same set up, got the same results. So I got the feeling that the wood was slipping (the cut was not in line with the board) so I went with a piece of oak instead and set it all up again. This time it cut about 1" before becoming bogged down and stopping - then code 13. Not sure if it's the cold wood, cold environment, or what.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Feb 26, 2014 7:06:28 GMT -8
I don't think it is likely the temp because for the most part 50 or so degrees is the best I've been able to muster for my shop the way this winter has gone. I did get error 21 last nite while I was doing a cleaning of the machine, seems to be rooted in the USB connection point which is bothersome.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 1, 2014 14:39:22 GMT -8
I don't have a clue what is going on anymore, but today is only the 3rd or 4th day we've had above freezing since Christmas (it feels like anyway)and I decided to try the machine again. What had been happening is that the bit seemed to bog down, the machine would jam, then start cutting in the reverse direction and go all the way off the board like it lost "zero". Four boards in a row like this, poplar and oak, with a R05 bit that had about 10 pieces on it already. I thought that I'd try it once more with a new 1/32" bit before calling Oliver, thinking that maybe it was a dull bit slowing things down - at least it was something I could try. The first cut today went ok till about 25% into the design (way further than I had been getting), then I noticed that in the middle of a cut the bit would slow down and almost stop - in places where it wasn't working too hard. It came to a dead stop for a millisecond a couple times - but the x, y, z's kept working fine. So I'm thinking I have a motor problem. Now everything seems to be working fine, I'm cutting a second board (the first finished fine) and about 2/3's of the way through it without a hesitation of any type. So now it appears to be working fine, I'm beyond confused.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 2, 2014 4:03:32 GMT -8
Sounds to me like a motor problem and if it is not there is the potential it will be. Mine and several others machines have experienced this erratic motion and the problem is if your bit is down in the wood and it is not clearing the path for the bit but the motion continues, the motor is placed under stress. In my case the motor quit working. Got a replacement from Oliver under warranty so once I put the new one in, I decided to investigate what went wrong with the bad one. What I found was that the magnet that is wrapped like a cylinder around the spindle motor shaft had actually cracked and piece about the area of a fingernail had broken off. My only conclusion is that either the magnet already had a minor crack in it all along or that some of the erratic motion had cracked it and caused it to finally come apart and I am inclined to believe the later as the cause. So if I were you I'd be calling Oliver to get some resolution ( I have taken note of the fact that no one from Oliver has been logged in here since back in mid January  ) |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 2, 2014 4:58:28 GMT -8
Here is a picture of what occurred with my spindle motor. Now I know that still does not solve the erratic motion but I believe this is a result of that. I don't know if you seen a post of mine somewhere on here but I have not had any of those problems since I started adding about a 1/4" white border around anything I cut whether I want a border or not. Someone from Oliver had commented that this was not needed but it did solve my problem. Either I-Picture is not writing the gee code correctly, or your board is not reading it right or a mechanical problem. On the other seller of these machines forum you see the same questions, but I have seen no explanations or solutions so we have kind of on our own on this. All I've seen on the other site is that they will consult their "Engineering Dept" which is very funny since neither one of these companies actually have an on shore engineering dept, It's way across the pacific ocean.  |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 2, 2014 6:19:46 GMT -8
Thanks for the info, I was not aware that Oliver was not the mfg of these machines; but everything is made overseas now so that should be no big surprise. For what the machine does, the price indicates a cheaper labor rate than you'd get building these here. I have a feeling that the spindle motor is failing, and your explanation above would be in line with that. If there was a crack developing, I might have been hitting a "dead spot" in the motor causing it to wind down.....which sometimes is what happens to a car starter motor. Maybe as it warmed up the expansion inside the motor "filled in" the crack and it ran well for a board and a half after that. I'll probably call Oliver on Monday, my machine is right at a year old so I'm not sure if I'd be under warranty anymore or not.
Currently cutting another piece right now, waiting for the snow to stop falling again, and I'd say everything ran perfect through the first inch of cuts. Then as it began cutting to the deepest depth of the piece, it made two passes ok and then came to a complete stop for about 1/2 inch of travel (luckily where it didn't make a difference since the return trip cleaned it up). Then it started running fine again and has continued running fine for the next two inches. We'll see how the final product turns out.
|
|
|
|
Post by oliverman on Mar 3, 2014 10:11:03 GMT -8
Oliver will replace the motor to Rick. Yes, the intelliCarve seems to be susceptible to voltage or frequency interference and will pop up with Error 21 or 13. Our overseas engineers are looking into the problem but suggest not using extension cords and be mindful of other equipment running near by.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 3, 2014 12:12:45 GMT -8
Dan from Oliver was a pleasure to work with today on my problem, he took the time to walk me through some checks on the machine and we found some loose connections doing it. When the machine again failed the same as before, he immediately got me a replacement motor on the way. Very satisfied and hoping this solves the problem.
|
|
|
|
Post by Greg on Mar 6, 2014 8:34:52 GMT -8
I use a 19 gig USB from radio shack it fits very tight, I have never used a white line around any project.
I noticed early on that certain USB sticks would either not work at all with the machine so I use the same stick for all projects and have not had an issue in more than a year.
This includes the 10 plaques I made for the navy and that was rush job so the machine ran for 3 days 24 hours a day during a sleet storm and I don't have a heated garage I have a carport so the machine was running in the 20's most of the time.
One other thing I noticed a while back was when you clear your machine to zero right before you start sometimes it does not clear right so I do the clear a couple of times.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 6, 2014 10:33:06 GMT -8
I have seen the issue with the machine not getting zeroed out right when do my set up for a carve, so I sort of watch for that each time. White line thing, who knows, last time I tried doing without it I was carving a shield shape with oak leaves and acorns for a deer antler mount and it skewed the whole thing at an angle so that the whole shape was off sort of a lopsided looking shield. Did the same piece later with border and no problem, so if it is not because of no border then it would have to be something in the gee code, as the machine has been running well with no mechanical issues. I guess the mystery continues.
|
|
|
|
Post by Greg on Mar 9, 2014 3:09:00 GMT -8
I would concur with that assessment just because I have been using other programs for almost a year now and not one error from those cuts.
Thinking about this along with I-picture messing up 3 out of 4 multi pass jobs makes me think its a software bug especially since I have used cut2d to cut out small parts that take as many as 6 passes on the same lines.
|
|
|
|
Post by steve4834 on May 18, 2014 8:34:52 GMT -8
Hi.
I purchased a 1013 a few weeks ago and am having the apparently common error 21 code that comes up at various times. Sometimes it will appear within seconds of starting and other times it may run for hrs before it happens. My firmware and HMI versions are 2.001 and I run it through a good surge protector and have checked the HMI connections. I have found the error comes up less when I run it through a long extension cord ( using it for power drop) as I have metered the garage plugs and they are showing an output of 126 volts. With the long extension inline I get 122 volts at the surge protector. Does anyone know if a high voltage situation will cause this error and how do I correct it?
Steve
|
|
|
|
Post by Greg on May 19, 2014 0:03:16 GMT -8
I get no errors with a cord also.
|
|
